Privacy Policy

Who We Are

Jobferno, LLC ("Jobferno," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website, creating an account, purchasing services, or using our career advisory services.

Information We Collect

• Name
• Email address
• Mobile telephone number
• Username and account information
• Password and account security information
• Billing and payment information
• Career-related information voluntarily submitted
• Communications submitted through forms, email, or customer support

We may also automatically collect technical information such as IP address, browser type, operating system, device information, and website usage data.

How We Use Your Information

• Create and manage user accounts.
• Provide career coaching and advisory services.
• Process payments and subscriptions.
• Verify user identity and account ownership.
• Provide account authentication and security features.
• Send transactional communications related to account verification, password recovery, purchases, subscriptions, customer support, and account security.
• Respond to customer inquiries.
• Send marketing emails only when you have expressly opted in.
• Improve our website and services.
• Prevent fraud and unauthorized account activity.

SMS/Text Message Communications

Jobferno uses SMS messages solely for transactional account authentication and security purposes. We do not use SMS for advertising, recruiting, promotional offers, or marketing.

SMS Opt-In

Users provide a mobile telephone number during account registration. Before an SMS verification message is sent, users must affirmatively consent during the registration process.

SMS messages may include:

• Account verification
• One-time passcodes (OTP)
• Multi-factor authentication (MFA)
• Password reset assistance
• Username recovery
• Account security notifications

SMS messages are sent only when initiated by the user's account activity or when necessary to protect the security of the user's account.

Message Frequency

Message frequency varies depending on account activity. Most users receive SMS messages only when creating an account, verifying identity, recovering account credentials, or completing other account security actions.

Message and Data Rates

Message and data rates may apply depending on your wireless carrier and service plan.

SMS Opt-Out

Users may reply STOP to any eligible SMS message to opt out of future SMS communications or reply HELP for assistance. Users may also contact us at admin@jobferno.com.

Because SMS messages are used for account verification and security, opting out may prevent users from verifying their identity, recovering account credentials, or accessing certain account security features.

Mobile Information Privacy

Jobferno does not sell, rent, share, or disclose mobile telephone numbers or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

Mobile information collected for SMS communications is used solely to provide transactional account authentication and security services requested by the user.

Account Information

You are responsible for maintaining the confidentiality of your login credentials and keeping your account information current.

Payment Information

Payments are processed through third-party payment providers. Jobferno does not store complete payment card information on its own systems.

Email Communications

We may send transactional emails related to your account, purchases, subscriptions, customer support, and security. Marketing emails are sent only with your consent and may be unsubscribed from at any time.

Cookies

We use cookies to maintain secure login sessions, remember preferences, improve website performance, and analyze usage.

Information Sharing

Jobferno does not sell personal information.

We may share information with trusted service providers including payment processors, hosting providers, email providers, SMS providers, analytics providers, and security providers solely to operate our services.

Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Privacy Rights

Subject to applicable law, you may request access, correction, or deletion of your personal information by contacting admin@jobferno.com.

Children's Privacy

Our services are not directed to children under 13 years of age.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Information

Jobferno, LLC
Email: admin@jobferno.com