Terms and Conditions

This Terms and Conditions / Client Services Agreement (“Agreement”) governs the provision of career coaching, advisory, educational, and related professional services (collectively, the “Services”) provided by Jobferno, LLC (“Jobferno,” “Company,” “we,” “us,” or “our”) to the individual receiving Services (“Client”) and any individual or entity purchasing or paying for Services (“Payor”).

By creating an account, scheduling, purchasing, accessing, or participating in Services, Client and Payor acknowledge that they have read, understood, and agree to be bound by the terms and conditions contained within this Agreement.

1. Nature of Services

1.1 Advisory Scope

Jobferno provides career coaching, advisory, and educational services intended to assist individuals with career planning, professional development, job search strategies, interview preparation, professional document review, and related career guidance.

Services are advisory and educational in nature. Jobferno does not make employment decisions on behalf of Clients or employers.

1.2 No Employment Guarantee

Jobferno does not act as an employment agency, recruiter, staffing company, or placement service unless specifically stated in writing.

Jobferno does not guarantee employment, job interviews, job offers, promotions, salary increases, career advancement, or any specific professional outcome.

1.4 Consumer Acknowledgment

Client acknowledges that Services are educational and advisory only. Client remains solely responsible for all career decisions, employment decisions, and actions taken based upon information received through Jobferno.

1.5 Multi-State Service Disclaimer

Jobferno may provide Services to Clients located throughout the United States. Jobferno operates primarily from Iowa. Clients located outside of Iowa acknowledge that Services may not be specifically tailored to local employment laws, regional hiring practices, or jurisdiction-specific requirements.

2. Session Structure & Delivery

2.1 Session Duration: Scheduled coaching sessions are typically thirty (30) minutes in length unless otherwise stated. Session length represents a scheduled appointment window and does not guarantee a minimum amount of time if Client arrives late or ends the session early.

2.2 Coach Assignment: Jobferno may assign qualified coaches or advisors to provide Services. Jobferno does not guarantee that Client will work with the same coach for every session.

3. Scheduling & Attendance

3.1 Scheduling: Client is responsible for scheduling available sessions through the methods provided by Jobferno.

3.2 Attendance: Client is responsible for attending scheduled sessions. Missed appointments, late arrivals, or failure to participate may result in loss of scheduled session availability.

3.3 Rescheduling: Requests to reschedule must be made according to the scheduling procedures established by Jobferno.

4. Account Verification & Text Message Communications

4.1 Consent to Receive Account-Related Text Messages: By creating a Jobferno account and providing a mobile telephone number, Client expressly consents to receive transactional text (SMS) messages from Jobferno, LLC for account verification, account security, and access-related purposes.

4.2 Authorized Communications: Jobferno may send text messages related to:

• Account registration and verification;
• Multi-factor authentication and login verification;
• Password reset requests;
• Username recovery requests; and
• Security notifications related to Client’s account.

4.3 Transactional Messages: These messages are transactional and security-related communications necessary to provide secure access to Client’s account. These messages are not intended for marketing or promotional purposes. Message and data rates may apply based on Client’s mobile carrier plan.

4.4 Mobile Number Responsibility: Client represents that any mobile telephone number provided is accurate and that Client is authorized to receive communications at that number. Client is responsible for updating account information if the mobile telephone number changes.

5. Payment, Subscriptions & Cancellation

5.1 Payment Authorization: Client authorizes Jobferno to charge the payment method provided for all purchased Services, subscriptions, and applicable fees.

5.2 Subscription Services: Subscription Services automatically renew according to the billing frequency selected at the time of purchase unless cancelled by Client.

5.3 Cancellation: Client may cancel a subscription at any time through the available account management options or by contacting Jobferno.

5.5 Refund Policy

All payments are final and non-refundable unless otherwise required by applicable law.

• Subscription payments are non-refundable.
• Partial billing periods are not prorated or refunded.
• Unused access following cancellation does not qualify for a refund.
• One-time services are non-refundable once scheduled or delivered.

6. Intellectual Property

All Jobferno content, materials, documents, videos, written resources, branding, logos, and educational materials are the property of Jobferno, LLC unless otherwise stated.

Client may use purchased materials for personal use only. Client may not reproduce, distribute, sell, publish, or provide Jobferno materials to third parties without written permission.

7. Client Responsibilities

Client agrees to provide accurate information, maintain account security, and use Services responsibly.

Client is solely responsible for decisions made regarding employment, career direction, job applications, and professional development.

8. Confidentiality

Jobferno will make reasonable efforts to maintain confidentiality regarding information shared during coaching sessions, except where disclosure is required by law or necessary to protect legal rights.

9. Limitation of Liability

To the maximum extent permitted by law, Jobferno, LLC shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from use of Services.

Jobferno’s total liability shall not exceed the amount paid by Client to Jobferno during the twelve (12) months preceding the event giving rise to the claim.

10. Indemnification

Client agrees to defend, indemnify, and hold harmless Jobferno, LLC, its owners, employees, contractors, and affiliates from claims, damages, liabilities, and expenses arising from Client’s use of Services or violation of this Agreement.

11. Governing Law & Venue

This Agreement shall be governed by the laws of the State of Iowa. Any legal action relating to this Agreement shall be brought exclusively in state or federal courts located in Iowa.

12. Separate Entities

Client acknowledges that Jobferno, LLC and Jobferno Media, LLC are separate legal entities. Client information obtained through Jobferno Services will not be shared, published, or used for media production purposes without appropriate authorization.

13. Changes to Agreement

Jobferno reserves the right to update or modify this Agreement at any time. Continued use of Services after changes are posted constitutes acceptance of the revised Agreement.

14. Contact Information

Questions regarding this Agreement may be directed to:

Jobferno, LLC
Email: admin@jobferno.com